Returns & Exchanges

At TWOPAGES Curtains, we stand behind our high-tech smart window solutions and electronic drapery systems with a 30-day satisfaction guarantee. If your automated hardware or integrated electronics do not meet your expectations, we offer streamlined returns and technical exchanges.

1

Initiate Request

Log in to your account and navigate to the order history section to select the electronic items you wish to return and receive a Return Merchandise Authorization (RMA) number.

2

Technical Inspection

Pack the device in its original anti-static packaging, ensuring all remote controls, power adapters, and sensors are included to qualify for a full refund.

3

Shipping and Tracking

Affix the prepaid shipping label to your package and drop it off at any authorized carrier location, keeping your tracking number for real-time updates.

4

Refund Processing

Once our laboratory verifies the hardware's functionality and condition, your refund will be issued to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing